Dear Odase Tenant,
It appears that many residents of OurDomain Southeast have a problem with the temperature in their rooms being too warm. This is called “hitte woning” in Dutch and can be seen as a “deficiency” in a home. In order for a space to be “hitte woning”, it needs to be above 26.5 degrees Celcius for at least 300 hours within a 365 day period, during the day or night and spread throughout the year.
After an initial talk between a member of the tenant committee and OD we’ve been informed that all residents who have a problem with the temperature in their apartment being too warm should contact OD personally in order to show how many residents have this problem. The more people respond, the bigger the chance of success.
To keep up to date on all of our communications and discussions between OD and the tenant committee, including possible settlements. please follow our whatsapp channel
Next to that, the tenant committee has send a separate e-mail to discuss this problem on behalf of OD Southeast tenants and will stay in touch with OD on this subject. Your personal information will not be shared with OurDomain in our communication without your explicit consent.
Before you contact OurDomain, you can take certain actions to prevent your apartment from getting too hot, such as:
turning the thermostat off,
turning the floor heating temperature off or to as low as possible,
keeping curtains closed when the sun is out.
Open the windows when there is not too much sun directly shining on them.
If you’ve done all these things and it’s still too warm in your room, we recommend you the following things:
Start logging the temperature in your room, if you have a thermometer, put one in your room (and if you have bedrooms, also one in there) and regularly take pictures.
Another way to log the temperature is by using a data logger, which keeps track of the temperature and allows easy access and an easy overview. whichever tool you use to measure the temperature, make sure it's calibrated properly. placed apropriately, for example nearby where you normally sit or sleep, keep it outside of direct sunlight and don't place it nearby warm objects like a heater or PC or oven.
Contact OD on info.odase@thisisourdomain.nl explaining that your room is too hot. You do not need the 300 hours logged yet, you can complain and collect your evidence at the same time. You can use the template provided below, read it through and remove what's not relevant..
How to collect evidence?
It is still not concluded, originally residents had to request an external engineering company to make an official report of about 5000 euro. A judge later ruled this was an unreasonable request and allowed for a more simple form of evidence collection. However none of these measurement devices have been officially approved yet as there have been no court cases yet with these forms of evidence collection.
!WOON Suggested this device or something similar to it as it logs the amount of hours above a certain temperature.:
https://eu.govee.com/collections/smart-sensors/products/govee-wi-fi-digital-thermometer-hygrometer
or
https://eu.govee.com/collections/smart-sensors/products/wi-fi-temperature-humidity-sensor
If you have any questions, feel free to contact the tenant committee through WhatsApp (https://chat.whatsapp.com/GwboIPrvTeG9d9ltApneT0) or via e-mail to odase.committee@gmail.com
Once we have properly inventoried the scale of this issue, we will ensure that we will engage with OD to work towards a resolution.
Template for residents to send to ODASE
To whom it may concern,
I’m ____ from apartment ___ in North/East/West House.
My apartment has been too hot in the past days/weeks/months and I’m not comfortable with the temperature inside my apartment.
I’d like to ask Our domain to fix this issue as I have tried everything I’m able to as a tenant to keep my apartment cool.
I’ve turned off my thermostats
I’ve turned my floor heating temperature to <10
I keep my curtains closed when the sun is the hottest.
I've also tried to solve it myself by buying an air conditioning unit / blocking out the sun with objects to block out both my view and the sun’s heat / turning off the heating completely /
keeping my front door open. However, I don't think these are good solutions to my problem.
I have shared this problem with the tenant committee as well. As my landlord, I would like to ask you to think of ways to fix this issue for me as it is a matter of comfort in my own place of living.
Kind regards,
......